Claiming Compensation — Done Properly, With Clarity and Care

If you’ve been injured, it’s not just the pain that’s hard — it’s the uncertainty. What should you do next? Will you be listened to? How long will it all take? We make the process clear and manageable, guiding you through every stage of the compensation claim process, with straight answers and personal support from a senior solicitor.

We’re deliberately small and highly specialist in personal injury. No call centres. No hand-offs. Just principled, experienced help — from A to B, without noise or nonsense.

Do You Have a Claim?

A valid claim typically needs three things: (1) you were owed a duty of care, (2) that duty was breached (negligence), and (3) you suffered injury and loss as a result. If that sounds technical, don’t worry — we’ll unpack it in plain English and tell you where you stand.

What ‘Compensation’ Really Means

Compensation isn’t “money for the sake of it”. It’s practical support shaped around your recovery and future.

• Respect & recognition — confirming that what happened to you matters.
• Access to recovery — funding treatment, therapy, equipment and rehabilitation.
• Stability — replacing lost earnings and easing the financial strain while you heal.

The Steps We’ll Take Together

• Listen first.

  Tell us what happened. We’ll identify the key issues and give clear initial guidance.

• Check time limits.

  Most claims are three years from the accident (different rules for children/capacity). If you’re unsure, ask — sooner is better.

• Evidence plan.

  We gather reports, photos/CCTV, witness details and medical records. You don’t need everything on day one.

• Medical assessment.

  An independent expert documents your injuries and recovery outlook.

• Calculate your losses.

  Pain, suffering and loss of amenity, plus earnings, treatment, travel and care — now and future.

• Negotiate or legal action.

  We push for a fair settlement. If needed, we issue proceedings and continue to fight your corner.

Myths and Misunderstandings

• “If I was partly at fault, I can’t claim.” Not necessarily. You may still recover compensation on a split-liability basis.
• “Claims always end up in court.” Most settle out of court after evidence and medicals are exchanged.
• “It’s all stressful and confrontational.” We keep communication measured and professional, dealing mainly with insurers.

Why People Choose Carter & Carter

• Personal, senior-level support. You deal directly with a qualified solicitor who knows your case.
• Specialist focus. Personal injury — done properly. We don’t juggle other areas of law.
• No Win, No Fee. Clear terms from the start, so you know exactly where you stand.
• Principled and human. We’ll give you honest advice, even if that means saying “not yet” or “not this way”.

The Human Side of Claiming

This isn’t about “compensation culture”. It’s about being heard, getting well, and putting your life back together. We’ll explain your options plainly, agree a plan that suits you, and keep you updated. No pressure, no jargon — just proper help.

Not sure if you have a claim?

Tell us what happened and we’ll give you clear, no-pressure advice. If others have given up on your case, we won’t.